Frequently Asked Questions

Everything you need to know about shopping with H&A.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt at our warehouse.

How do I find my size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I modify or cancel my order?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our support team via live chat.

Are your materials sustainably sourced?

H&A is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in over 70% of our current seasonal collection.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.